Use this section if the Boot Loader appears but not the Welcome Screen when you start Tails.

Verify your Tails USB stick

  1. Make sure that you have verified your download of Tails.
  2. Try installing again on the same USB stick.
  3. Try installing on a different USB stick.
  4. Try using the same USB stick to start on a different computer.

Try the Troubleshooting Mode

In the Boot Loader, choose Troubleshooting Mode, which works better on some computers.

Check our list of known issues on graphics cards

If the computer displays the error message Error starting GDM with your graphics card, refer to our list of known issues with graphics cards.