The upgrade could not be installed.

Your Tails USB stick needs to be repaired and might be unable to restart.

This is probably caused by a software error in Tails Upgrader.

Reporting the problem to our help desk

If you are comfortable with the command line, please report the problem to our help desk.

Include in your report:

  • The debugging information that appears in the error message

  • The output of the five following commands, run in a Terminal:

    ls -l /lib/live/mount/medium/live
    cat /lib/live/mount/medium/live/Tails.module
    df -h
    free -m

Repairing your Tails USB stick

To repair your Tails USB stick, please try doing a manual upgrade.

The Persistent Storage on the USB stick will be preserved.

If the manual upgrade fails as well, please report another error.