Esta página se aplica en 2 situaciones:

  • Si recibes el siguiente mensaje de error al iniciar Tails:

    Error al leer los datos de tu memoria USB de Tails.
    Visita https://tails.net/ioerror para solucionar el problema.
    
  • Si recibes la siguiente notificación mientras usas Tails:

    Error al leer datos de la memoria USB de Tails
    
    Probablemente el hardware de tu memoria USB esté fallando.
    
    We recommend that you reinstall Tails on a different USB stick
    and recover the data from your Persistent Storage as soon as possible.
    

These alerts are displayed when Tails detects a problem reading or writing to your USB stick. Most likely, these alerts mean that the hardware of your USB stick is failing and might completely break soon.

You should stop using this USB stick for Tails and install a new one.

  • If you don't have a Persistent Storage on this USB stick, we recommend that you reinstall Tails on a new USB stick.

  • If you have a Persistent Storage on this USB stick, we recommend that you stop using this Tails immediately, reinstall Tails on a new USB stick, and recover the data from your Persistent Storage as soon as possible.

    To do so, follow our instructions on recovering the Persistent Storage from a broken Tails.