Email

You can write to our help desk by email:

tails-support-private@boum.org

We are not able to answer every support request made to our help desk. So, you might not receive a reply to your request.

We are working on a way for our help desk to automatically reply to requests for support. (#17935).

We answer requests in:

  • English
  • French
  • Spanish
  • Italian

Requests not in English might take longer to answer. Imperfect English is welcome :)

Encrypting your emails with our OpenPGP key is the only way to achieve end-to-end encryption.

Chat

Join our XMPP chat room to talk to contributors and users.

  • server: conference.riseup.net
  • room: tails
  • use TLS/SSL to connect!